Public Group
active 4 years, 9 months agoGroup Admins
We’re here to make using the site as easy and pleasant as possible.
If you haven’t been yet, please check out the Getting Started page. If you don’t find the answers you’re looking for there, please post your question in the forums below.
Thanks!
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StormSmart Admin started the forum topic The new forums are live! in the group
StormSmart Connect Help 7 years agoWe’ve just updated the software running the forum to the latest and greatest version, and it should be running perfectly. You’re welcome to use the forums in any group. Enjoy!
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Sharon Hodge joined the group
StormSmart Connect Help 7 years, 1 month ago -
Erin Merrick, MA, CFM posted on the forum topic Uploading a group avatar in the group
StormSmart Connect Help: 7 years, 4 months agoit might be a size issue; i didn’t think to check. Thanks so much for the reply, I’ll let you know if it works!!
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Not a size issue, the image is 17.8 KB and my profile picture was 36.7 KB and uploaded just fine…I’ll keep playing with it and see if anything works out. But if anyone has an idea, let me know 🙂
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Erin,
Again, really sorry for the problems. I just tried adding an image for a group and everything seems to be working from my end. Can you email me the file in question (help@stormsmart.org) and I’ll see if I can figure out what’s causing the problem? Thanks.
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Done! Thanks Wesley! I’m sure it’s something I’m doing wrong, I just can’t figure out what! I really appreciate your help!
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Hmm. Not sure what was going on, but for whatever reason it worked fine from here. I’ll keep looking to see if I can figure out why it wouldn’t work for you, but your logo should be all set. Again (one last time): sorry for the hassle.
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Wesley Shaw posted on the forum topic Uploading a group avatar in the group
StormSmart Connect Help: 7 years, 4 months agoFirst, sorry for the confusion/hassle. Two things come to mind that could be tripping this up: file name and file size. Is there, by chance, a space in the name of the image? If so, please axe it out (or replace it with an underscore) and give it another shot. The size thing has caused
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Erin Merrick, MA, CFM started the forum topic Uploading a group avatar in the group
StormSmart Connect Help: 7 years, 4 months agoI cannot for the life of me upload an image for our group (FLOAT)! I’ve saved the image as a JPG, PNG, and even as a GIF and I still keep getting an error message of “Please upload only JPG, GIF or PNG photos.”
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Erin Merrick, MA, CFM joined the group
StormSmart Connect Help 7 years, 4 months ago -
Theresa Dobbs joined the group
StormSmart Connect Help 7 years, 5 months ago -
Vincent J Kalishes III joined the group
StormSmart Connect Help 8 years, 2 months ago -
Tracie Sempier joined the group
StormSmart Connect Help 8 years, 5 months ago -
Wesley Shaw joined the group
StormSmart Connect Help 8 years, 6 months ago -
Wesley Shaw joined the group
StormSmart Connect Help 8 years, 8 months ago -
admin started the forum topic Using the StormSmart Connect Help Forums in the group
StormSmart Connect Introduction: 8 years, 8 months agoIt’s pretty darn easy: if you’re signed in, you can click right here and post a new topic with your question. We’ll get back to you, pronto. Remember, you can also send a direct message to StormSmart Help on the site, or help@stormsmartcoasts.org.
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admin-old created the group
StormSmart Connect Help 8 years, 8 months ago
