“The federal government is a support role. So if you think FEMA responds to disasters or that we’re in charge, first of all, we’re never in charge, we’re always in support, and and we work for a lot of different folks.”

FEMA Administrator Craig Fugate delivers a great TED talk on the federal role in disasters, what we’re doing wrong when we respond to them (most of the problem being how we think about disasters and the people caught up in them), and how we might/must use social media to meet our goals, even if our goals are to get a little more sleep. Check out the video below.

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